The sword [knot] arrived today, very pleased with it. Your service is very quick and you are always a pleasure to buy from.
M H, UK, 20.01.2011
I received the silver Verdienstkreuz this morning. Your swiftness and dedication was very much appreciated and, though the envelope arrived with a Post Office sticker saying it had been found open or damaged, the cross was unharmed and looks beautiful. Thanks for your time.