Having received the beautiful medal that has been the subject of many recent phone calls, I am absolutely delighted with it. More importantly, the research you provided into the military backgrounds of all those involved made it all the more poignant. Thank you for your highly professional and friendly help and advice throughout the transaction.
Edward Hudson, UK, 10.02.2011
You worked your magic again. The knife arrived this afternoon without any problem. [My husband] is quite delighted with it.