I received the item today, you had packed it well and there were no problems with customs. Overall I was happy with it although the blade was a little bit worse than I had imagined, however thank you for your efforts.
P P, Australia, 09.03.2011
Having received the beautiful medal that has been the subject of many recent phone calls, I am absolutely delighted with it. More importantly, the research you provided into the military backgrounds of all those involved made it all the more poignant. Thank you for your highly professional and friendly help and advice throughout the transaction.